Your account settings help you personalize your platform experience and maintain account security. These settings are specific to your user account and are separate from your business settings.
Watch our quick tutorial to learn how to manage your account settings 👇🏻
[Demo video link]
Personal Details
Your profile information helps identify you within the platform and ensures smooth communication.
Profile Management
Maintain your personal information:
Basic Information
Update your full name
Manage contact number
Set time zone preferences
Upload profile picture
These details appear in platform activities and communications with your team and customers.
Profile Visibility
Your profile information displays:
In team management interfaces
On booking management screens
In activity assignments
Within internal communications
Security Settings
Strong security settings protect your account and business information.
Password Management
Keep your account secure by:
Regular Updates
Change passwords periodically
Create strong combinations
Avoid reusing passwords
Follow security guidelines
The platform enforces password strength requirements to maintain security.
Two-Factor Authentication
Add an extra layer of security through 2FA:
Setup Process
Enable authentication app
Scan provided QR code
Store backup codes safely
Verify setup with codes
Once enabled, you'll need both your password and a verification code to access your account.
Active Sessions
Monitor and control your account access:
Session Management
View current login sessions
Identify device types
Check login locations
End suspicious sessions
The platform helps track and secure your account access across different devices.
Notification Preferences
Customize how you receive platform updates and alerts.
Communication Channels
Choose your preferred notification methods:
Email notifications
SMS alerts
In-app notifications
Platform announcements
Configure each type based on importance and urgency.
Notification Categories
Customize notifications for different events:
Booking Updates
New booking alerts
Cancellation notices
Payment notifications
Customer messages
Activity Changes
Schedule updates
Team assignments
Capacity changes
Location modifications
System Notifications
Security alerts
Platform updates
Maintenance notices
Feature announcements
Frequently Asked Questions
Frequently Asked Questions
Account Management
Q: How do I update my email address?
A: Email addresses are tied to account security and require special handling:
Contact platform support
Verify identity
Complete security checks
Transition communications This helps maintain account security and continuity.
Q: What happens if I change my phone number?
A: When updating contact information:
Add new number
Verify through SMS or call
Remove old number
Update notification preferences
Security Settings
Q: What makes a strong password?
A: Create secure passwords by:
Using varied characters
Avoiding personal information
Making it sufficiently long
Changing it regularly The platform provides strength indicators during password creation.
Q: How does two-factor authentication work?
A: 2FA adds security by:
Requiring password entry
Generating time-based code
Verifying both factors
Allowing backup access methods
Notification Management
Q: Can I temporarily disable notifications?
A: Yes, manage notifications by:
Setting quiet hours
Adjusting urgency levels
Choosing preferred channels
Using do-not-disturb periods
Q: How do I prioritize important notifications?
A: Customize notification priority:
Identify critical updates
Set channel preferences
Configure alert timing
Maintain emergency contacts
Technical Support
Q: What if I can't access my account?
A: For access issues:
Try password reset
Check email access
Use backup 2FA codes
Contact support if needed
Q: How do I recover lost 2FA access?
A: Recovery options include:
Using backup codes
Verifying identity
Contacting support
Resetting 2FA setup
Privacy Management
Q: Who can see my account details?
A: Profile visibility varies:
Team members see basic info
Admins view role details
Customers see limited data
Public info is restricted
Q: How do I manage data privacy?
A: Control your data by:
Reviewing visible information
Adjusting sharing settings
Managing session data
Monitoring access logs