The Buddy Booking Platform provides secure access to your business account through email-based login and standard password management features.
Accessing Your Account
Login Process
Enter your registered email address
Enter your password
Click "Log In" to access your account
Multiple Business Accounts
If you manage multiple businesses:
Log in with your credentials
Select the business you want to manage
Switch between businesses using the workspace switcher in My Account
If you are added to multiple businesses, you will get an option to select your desired workspace as soon as you successfully login.
Password Management
Password Requirements
Create a strong password that:
Is at least 8 characters long
Contains uppercase and lowercase letters
Includes numbers
Uses special characters
Avoids common words or patterns
Resetting Your Password
If you forget your password:
Click "Forgot Password" on the login page
Enter your registered email address
Check your email for reset instructions
Click the reset link (valid for 24 hours)
Create and confirm your new password
Log in with your new password
Changing Your Password
To update your password while logged in:
Go to My Account
Select Security
Click "Change Password"
Enter current password
Create and confirm new password
Frequently Asked Questions
Frequently Asked Questions
Login Issues
Q: What if I can't remember my email address?
A: Contact Buddy support with your business details for assistance accessing your account.
Q: Why am I getting an invalid password error?
A: Check that:
Caps Lock is not enabled
Password is entered correctly
You're using your most recent password
Email address is correct
Q: Can I use the same login for multiple businesses?
A: Yes, your single account can access multiple businesses. After login, you'll select which business to manage.
Password Security
Q: How often should I change my password?
A: We recommend changing your password:
Every 3-6 months
If you suspect unauthorized access
After sharing access temporarily
When team members leave
Q: What makes a strong password?
A: Create passwords that:
Are unique to this account
Mix different character types
Avoid personal information
Are long enough to be secure
Are easy for you to remember
Q: Can I reuse an old password?
A: While possible, we recommend creating unique passwords for better security.
Account Access
Q: What happens if I get locked out?
A: After multiple failed attempts:
Use password reset to regain access
Contact support if issues persist
Q: Can I be logged in on multiple devices?
A: Yes, you can access your account from different devices simultaneously.
Q: How do I log out from all devices?
A: Go to My Account > Sign Out.