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Completing Your Account Setup
Completing Your Account Setup

Learn how to complete your business account setup and prepare for accepting bookings on the Buddy Booking Platform

Updated over a month ago

After registering your business, complete these essential setup steps to start accepting bookings and managing your business effectively.

Watch our quick tutorial to understand how to complete the account setup πŸ‘‡

Setup Checklist

1. Verify Your Business

  • Complete all registration steps

  • Await admin review and approval

  • Receive confirmation email

  • Gain access to full platform features

2. Configure Essential Settings

Customer Types

  • Review default customer types

  • Add custom customer types

  • Set certification requirements

  • Configure booking limits

Location Management

  • Add business locations

  • Set up meeting points

  • Configure harbor/pool locations

  • Verify map coordinates

Add-ons Setup

  • Review default add-ons

  • Add custom add-ons

  • Set pricing

  • Define availability

3. Financial Setup

  • Complete tax information

  • Configure payment settings

  • Connect payment processing

  • Set payout preferences

4. Team Configuration

  • Invite team members

  • Assign user groups

  • Set permissions

  • Configure access levels

5. Activity Creation

  • Set up your first activity

  • Configure availability

  • Add pricing

  • Include photos and descriptions


Frequently Asked Questions

Setup Process

Q: How long does complete setup take?

A: Basic setup takes 1-2 hours, but we recommend taking time to:

  • Configure settings thoroughly

  • Add comprehensive business information

  • Set up initial activities

  • Invite team members

Q: What if I need to pause setup?

A: Your progress saves automatically. Return anytime to continue where you left off.

Q: Which settings should I configure first?

A: Focus on essential settings:

  1. Customer types

  2. Locations

  3. Payment setup

  4. Basic activities

Business Configuration

Q: Do I need to use all features?

A: No, configure only the features your business needs:

  • Required: Basic profile, customer types, locations

  • Optional: Add-ons, team management, advanced settings

Q: Can I modify settings later?

A: Yes, most settings can be updated anytime, though some changes may require approval.

Q: Should I add all team members immediately?

A: Start with key team members who need immediate platform access.

Getting Started with Bookings

Q: When can I start accepting bookings? A: After completing:

  1. Business verification

  2. Payment setup

  3. Basic activity creation

  4. Location configuration

Q: What should my first activity be? A: Start with a simple, popular offering:

  • Regular tour

  • Basic course

  • Standard trip

Q: How do I test my setup?

A: Create a test booking to verify:

  • Activity display

  • Pricing calculation

  • Payment processing

  • Confirmation emails

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