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Change Log

Track and review all changes and actions performed within your Buddy Booking Platform account, maintaining a complete audit trail of business activities

Updated over a month ago

The Change Log provides a detailed record of all actions and modifications made within your account. This comprehensive tracking helps you monitor user activities, verify changes, and maintain accountability across your business operations.

Watch our quick tutorial to learn how to use the change log πŸ‘‡πŸ»

[Demo video link]

Activity Tracking

The system automatically records activities across all platform areas, providing clear visibility into changes and actions.

Business Operations

Track changes related to core business functions:

Activity Management

  • New activity creation

  • Schedule modifications

  • Pricing updates

  • Capacity changes

  • Location adjustments

Customer Interactions

  • Booking modifications

  • Payment processing

  • Customer communications

  • Refund handling

Team Management

  • Staff assignments

  • Role changes

  • Permission updates

  • Schedule adjustments

Configuration Changes

Monitor updates to business settings:

Profile Updates

  • Business information changes

  • Contact detail modifications

  • Service offering updates

  • Location changes

System Settings

  • Tax information updates

  • Payment configuration changes

  • Policy modifications

  • Integration adjustments

Log Organization

Viewing Options

Access log entries through various views:

Chronological View

  • Latest changes first

  • Clear timestamps

  • User attribution

  • Action descriptions

Filtered View

  • Category filtering

  • User-specific changes

  • Date range selection

  • Action type sorting

Detail Level

Each log entry provides comprehensive information:

Change Details

  • Action performed

  • User responsible

  • Timestamp

  • Affected items

  • Previous values

  • New values

Context Information

  • Related activities

  • Connected bookings

  • Involved customers

  • Associated team members

Using the Change Log

Search and Filter

Find specific changes using powerful search tools:

  • Keyword search

  • Date range selection

  • User filtering

  • Action type filtering


Frequently Asked Questions

Basic Usage

Q: How long are logs retained?

A: The system maintains logs based on:

  • Regulatory requirements

  • Business needs

  • Storage capacity

  • Data importance

Q: Can I customize what changes are tracked?

A: The system automatically tracks all significant changes to maintain integrity. You can:

  • Filter view preferences

  • Customize reports

  • Set up alerts

  • Focus on specific areas

Log Management

Q: How do I find specific changes?

A: Locate changes through:

  1. Using search functionality

  2. Applying relevant filters

  3. Selecting date ranges

  4. Checking user activities

Q: Can I export log data?

A: Yes, export options include:

  • CSV format

  • PDF reports

  • Date range selection

  • Custom field selection

Security and Access

Q: Who can view the change log?

A: Access depends on user roles:

  • Administrators see all logs

  • Managers view relevant areas

  • Staff see their own actions

  • System maintains restrictions

Q: How secure is the log data?

A: Log security includes:

  • Encrypted storage

  • Access controls

  • Tamper protection

  • Regular backups

Technical Details

Q: What triggers a log entry?

A: The system logs:

  • User actions

  • System changes

  • Automated processes

  • Security events

Troubleshooting

Q: Why isn't a change appearing in the log?

A: Check these factors:

  • Permission levels

  • Filter settings

  • Time delays

  • System updates

Q: How do I track related changes?

A: Connect related changes through:

  • Reference numbers

  • Time correlation

  • User actions

  • Category grouping

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