Keep your activity manifests current and accurate with powerful tools for updating customer details, tracking changes, and maintaining comprehensive records.
Managing activity manifests effectively is crucial for running successful diving operations. As conditions change and new information becomes available, you need to keep your manifests up to date while maintaining accurate records of all modifications. This guide shows you how to handle updates, track changes, and maintain manifest information effectively throughout your activities' lifecycle.
From last-minute equipment changes to team reassignments, learn how to manage your manifests efficiently while keeping all team members informed and coordinated.
Watch our quick tutorial to learn how to manage activity manifests ππ»
Working with Manifest Information
You can access manifest of a particular availability by navigating to Calendar > Click on the desired availability > View and Edit Activity Details > Manifest.
Updating Customer Details
On the manifest page you can view all customers booked for this particular availability. You can click the Edit icon next to the booking contact to update the details.
In the side-panel you can view all the available information of the customer and also update it.
Keep customer information current and accurate throughout the activity lifecycle by updating the following information:
Waiver status, check-in status and team assignment
Personal information such as name, DoB, etc.
Gear requirements and body measurements
You can also print the manifest with the print option at the top.
Frequently Asked Questions
Frequently Asked Questions
Updating Information
Q: What's the difference between a manifest and regular activity details?
A: A manifest is a comprehensive operational document that includes all information needed to run the activity, while activity details focus on basic scheduling and booking information.
Q: Can I edit information directly in the manifest?
A: Yes, you can update the following information directly in the manifest by navigating to Calendar > Select desired availability > Click on View & Edit Activity > Manifest:
Customer details
Gear requirements
Body measurements
Team assignments
Waiver and check-in status
Notes and special requirements
Q: How often should I update manifest information?
A: Update manifests:
As soon as new information arrives
When customer details change
During equipment assignments
At check-in time
When team changes occur
Team Management
Q: How do I assign team members to specific customers?
A: You can assign team to specific customers by navigating to Calendar > Select desired availability > Click on View & Edit Activity > Manifest > Select the desired customer > Click on Edit button (pencil button) next to Booking Contact name > Edit, and finally assign the team.
Q: Can I change a team member who is already assigned to a customer?
A: Yes, you can change the assigned team member for any customer following the same steps you assigned the team member originally i.e. navigating to the manifest and updating a customer.
Equipment Tracking
Q: How detailed should equipment notes be?
A: Include details that help you manage your gear inventory, such as:
Specific size requirements
Special fitting needs
Condition preferences
Usage restrictions
Safety considerations
Q: Can I update gear requirements once it is added?
A: Yes, you can update gear requirements for any customer following the same steps you originally added gear requirement information.
Troubleshooting
Q: What if the manifest won't update?
A: Try these solutions:
Refresh the page
Clear browser cache
Check internet connection
Verify permissions
Contact support if needed