The notifications system keeps you updated about important platform activities, booking changes, and system announcements. Understanding how notifications work helps you stay informed and responsive to business needs.
Watch our quick tutorial to learn how to manage notifications 👇🏻
[Demo video link]
Notification Center
Access your notifications through the bell icon in the platform's main navigation. The notification center provides:
Real-Time Updates
Important updates appear instantly for:
New bookings
Booking changes
Payment alerts
System announcements
Each notification includes:
Clear subject line
Brief description
Timestamp
Relevant links
Notification Types
The platform distinguishes between different types of notifications:
Operational Notifications
Booking confirmations
Payment updates
Customer messages
Team changes
System Announcements
Platform updates
Maintenance schedules
New features
Policy changes
Managing Notifications
Viewing Options
Access notifications through multiple methods:
Quick View
Click bell icon
See recent notifications
Read brief descriptions
Take immediate action
Detailed View
Open full notification page
Access complete history
Organization
Notifications are organized for easy access:
Chronological Order
Latest items first
Clear timestamps
Date grouping
Archive access
Announcement Management
Platform Announcements
Important updates from Buddy admins appear as:
System Notifications
Feature updates
Maintenance schedules
Policy changes
Security updates
Business Communications
Industry updates
Best practices
Success stories
Platform tips
Priority Levels
Announcements are categorized by importance:
Critical Updates
System changes
Security alerts
Required actions
Immediate attention
Standard Information
Feature announcements
Tips and tricks
General updates
Optional improvements
Frequently Asked Questions
Frequently Asked Questions
Notification Basics
Q: How do I know if I have new notifications?
A: New notifications are indicated by:
Red dot on bell icon
Notification count
Push notifications (if enabled)
Email alerts (if configured)
Q: Can I mark notifications as read?
A: Yes, manage notification status by:
Clicking individual items
Using mark all read
Archiving old notifications
Customizing view preferences
Announcement Management
Q: How long are announcements available?
A: Announcements remain accessible:
Recent items in notification center
Important updates in announcement archive
System changes in documentation
Critical information permanently stored
Q: How do I find past announcements?
A: Access historical announcements through:
Notification history page
Date range selection
Notification Settings
Q: Can I control which notifications I receive?
A: Yes, customize notifications by:
Accessing notification preferences
Selecting priority levels
Choosing delivery channels
Setting quiet hours
Q: How do I handle urgent notifications?
A: For urgent updates:
Enable priority alerts
Set up SMS notifications
Configure email forwards
Maintain backup contacts
Technical Details
Q: What if notifications aren't appearing?
A: Troubleshoot notification issues by:
Checking notification settings
Verifying contact information
Clearing cache/cookies
Updating app/browser
Q: Can I export notification history?
A: Yes, export options include:
Date range selection
Format choices
Custom data selection
Mobile Access
Q: How do mobile notifications work?
A: Mobile notifications provide:
Push notifications
SMS alerts
Email updates
App notifications Configure based on urgency and preference.
Q: Can I sync notifications across devices?
A: Yes, notifications sync through:
Cloud synchronization
Account settings
Device management
Platform preferences