Trips represent your multi-day diving experiences, combining various activities with accommodation arrangements to create complete packages for your customers. Whether you're organizing weekend getaways or extended diving expeditions, proper trip configuration ensures smooth operations and clear communication with your customers.
You can create a course by navigating to Settings > Activity Management > Activities > New Activity > Trip.
Understanding Trip Structure
Unlike single-day tours or courses, trips require careful coordination of multiple elements to create a cohesive experience. Each trip combines accommodations, activities, and logistics into a comprehensive package that meets your customers' expectations while maintaining operational efficiency.
Trip Components
A well-structured trip includes several key elements working together:
Multiple diving activities spread across days
Accommodation arrangements for participants
Coordinated scheduling and logistics
Clear communication of requirements
Comprehensive pricing structure
Basic Trip Setup
Creating a successful trip starts with providing clear, detailed information that helps customers understand the experience you're offering.
Essential Information
Trip Title and Description
Your trip listing needs to capture attention while providing crucial information:
Create an engaging title (maximum 50 characters) that highlights the unique aspects of your trip. For example, "Wreck Week: 5 Days of Adventure" or "Weekend Reef Discovery Package."
Use the subtitle (maximum 100 characters) to provide immediate context about key features like "3 days, 6 dives, beachfront accommodation" or "All-inclusive liveaboard experience."
Write a comprehensive description (maximum 2000 characters) that covers:
Daily activity breakdowns
Accommodation details
Skill level requirements
What's included and excluded
Special features or highlights
Equipment requirements
Travel arrangements
Accommodation Management
Proper accommodation configuration is crucial for trip success. The platform helps you manage lodging options effectively while maintaining clear communication with customers.
Accommodation Setup
Selection and Configuration
Choose from your predefined accommodation options:
Select appropriate room types
Set availability limits
Define booking restrictions
Configure pricing tiers
Room Management
For each accommodation option:
Set maximum room availability
Define occupancy limits
Configure special requirements
Manage booking windows
Remember that actual room bookings should be handled by you outside the Buddy platform. The platform helps you manage availability and communicate options to customers however, does not integrate directly with the hotel room booking platforms.
Trip Pricing Structure
Trips often involve more complex pricing than single activities. The platform provides tools to manage various pricing components effectively.
Base Pricing
Set comprehensive pricing that accounts for:
Accommodation costs
Included activities
Equipment usage
Basic services
Operating expenses
Additional Services
Configure optional add-ons to enhance the experience:
Equipment packages
Special activities
Premium services
Extra nights
Upgrade options
Schedule Management
Effective trip scheduling requires careful coordination of multiple elements across several days.
Duration Setup
Configure your trip timeline:
Set overall trip duration
Define daily schedules
Plan activity sequences
Include free time
Account for travel
Booking Windows
Establish appropriate booking deadlines:
48-hour minimum window
Extended booking periods
Season-specific deadlines
Group booking requirements
Schedule Patterns
Configure trip frequency based on your operations:
Regular weekly departures
Biweekly schedules
Custom date patterns
Seasonal variations
Use the options available in the Duration section to create availabilities with different durations.
Select day range and enter the number of days for the trip
Create a full day or time based activity for the trip
Use the options available in the Dates section to create recurring availabilities.
Create a one time activity or recurring every week or biweekly
More details about the scheduling can be found here.
Location and Meeting Details
Clear location information and detailed instructions are especially important for multi-day trips.
Primary Location
Configure your main meeting point:
Select from saved locations
Provide clear directions
Include landmark references
Add parking information
Help customers prepare with comprehensive guidance:
Arrival procedures
Check-in processes
Transportation details
Emergency contacts
Local information
Visual Presentation
Strong visual content helps sell your trips effectively while setting appropriate expectations.
Image Selection
Upload high-quality images showcasing:
Accommodation facilities
Diving locations
Equipment and boats
Common areas
Activity highlights
Image Guidelines
Maintain professional standards:
Maximum 10 images
Supported formats: JPG, JPEG, PNG, WEBP
Current, accurate representations
Professional quality
Clear, well-lit shots
What's Included
Clearly communicate trip inclusions and exclusions to prevent misunderstandings and ensure customer satisfaction.
Standard Inclusions
Detail all included elements:
Accommodation details
Scheduled dives
Equipment provisions
Meals and beverages
Transportation services
Support services
Optional Add-ons
Highlight available enhancements:
Special equipment
Additional activities
Premium services
Extended stays
Upgrade options
Frequently Asked Questions
Frequently Asked Questions
Trip Planning and Setup
Q: How do I structure a multi-day trip effectively?
A: Create a well-organized trip by:
Planning logical activity sequences
Balancing diving and rest periods
Including appropriate free time
Coordinating accommodations
Managing transportation logistics
Building in schedule flexibility Consider both customer experience and operational efficiency in your planning.
Q: How detailed should daily schedules be?
A: Provide sufficient detail without over-committing:
Include key activity times
Specify meeting points
List meal arrangements
Note free periods
Indicate flexibility points Remember to allow for weather and conditions changes.
Accommodation Management
Q: How do I handle different room preferences?
A: Manage accommodation variety through:
Clear room type descriptions
Accurate pricing per option
Availability limitations
Upgrade paths
Special requests procedures
Q: What if accommodations become unavailable?
A: Have contingency plans ready:
Maintain alternative options
Document change procedures
Prepare communication templates
Consider compensation policies
Track booking patterns
Pricing and Payments
Q: How should I structure trip pricing?
A: Build comprehensive pricing that considers:
All included services
Operational costs
Seasonal variations
Market positioning
Profit margins
Platform fees
Q: How do I handle optional extras?
A: Manage add-ons effectively by:
Creating clear categories
Setting appropriate pricing
Defining availability
Establishing booking deadlines
Tracking preferences
Troubleshooting
Q: What if weather affects scheduled activities?
A: Prepare for weather disruptions:
Build flexible schedules
Have backup activities ready
Document change procedures
Maintain clear communication
Consider compensation policies
Q: How do I handle special dietary requirements?
A: Manage dietary needs through:
Clear communication channels
Advance notification systems
Accommodation coordination
Menu alternatives
Staff briefing procedures
Best Practices
Q: What makes a trip description effective?
A: Create comprehensive descriptions that:
Outline daily activities
Detail inclusions/exclusions
Specify requirements
Address common questions
Set clear expectations
Highlight unique features
Q: How can I improve trip operations?
A: Optimize your trips by:
Documenting procedures
Training staff thoroughly
Maintaining equipment
Gathering feedback
Regular reviews
Continuous improvement