Add-ons are supplementary services or equipment that customers can include with their bookings. Managing these effectively helps you provide enhanced experiences while creating additional revenue opportunities.
Default Add-ons
The platform provides several pre-configured add-ons commonly used in diving businesses:
Full Gear Rental
Includes BCD, Regulator, Dive Computer, Wetsuit, Boots, Fins, Mask, & Snorkel
Streamlines equipment booking process
Private Guide
Offers personalized attention
Maximum 6 customers per guide
Great for newer divers
Camera Rental
Camera rentals for underwater photography
Helps customers capture memories
Private Photographer
Professional photo service
Maximum 2 customers for focused attention
Nitrox
Available for certified divers
Must verify Nitrox certification
These default add-ons need pricing configuration before they become available for booking. You can modify their descriptions and set appropriate prices for your business.
Creating Add-ons
Basic Setup
When creating a new add-on, carefully consider these key components:
Title (Required)
Clear, descriptive name (max 50 characters)
Should immediately convey the service offered
Examples: "15L Tank Upgrade" or "Surface Marker Buoy Rental"
Description (Optional)
Additional details (max 100 characters)
Include important limitations or requirements
Specify what's included
Example: "Includes reel and safety sausage, required for drift dives"
Price Setting (Required) The pricing structure affects both you and your customers:
Enter base price excluding taxes and fees
Use your business's selected currency
System automatically adds applicable charges
Customers see final price including all fees
Managing Add-ons
Editing Capabilities
The platform protects booking consistency through specific editing rules:
For add-ons not used in published activities:
All details can be freely modified
Pricing can be updated
Descriptions can be changed
For add-ons in published activities:
Limited editing to protect existing bookings
Create new add-ons for significant changes
Existing bookings maintain original details
Removing Add-ons
When you delete an add-on:
Remains available in existing activities
Continues working for current bookings
Cannot be selected for new activities
System preserves booking history
Using Add-ons Effectively
Activity Integration
Add-ons can enhance various activities:
Assign relevant add-ons to specific activities
Create logical groupings
Set availability and limitations
Configure seasonal offerings
Customer Experience
Customers interact with add-ons during booking:
See clear descriptions and pricing
Understand requirements and limitations
Make informed decisions
Select multiple add-ons if desired
Frequently Asked Questions
Frequently Asked Questions
Basic Concepts
Q: Do I have to use the default add-ons?
A: No, default add-ons are optional. You can use them as-is, modify them, or create entirely new ones based on your business needs.
Q: How do I make default add-ons available?
A: Configure pricing for each default add-on you want to use. They become available for activities once prices are set.
Q: How many add-ons can I create?
A: There's no limit, but consider keeping the list manageable for both your staff and customers.
Pricing and Management
Q: Can I set different prices for the same add-on in different activities?
A: You'll need to create separate add-ons with different names and prices. This gives you flexibility in pricing across activities.
Q: Why can't I edit an add-on's price?
A: Price editing is restricted for add-ons used in published activities to maintain consistency for existing bookings. Create a new add-on with updated pricing for future use.
Q: How should I handle seasonal price changes?
A: Create new add-ons with seasonal identifiers and pricing. This maintains clarity in your records and for customers.
Organization and Display
Q: How do I organize multiple similar add-ons?
A: Use clear, consistent naming conventions and descriptive titles to help staff and customers understand the differences between similar offerings.
Q: Can I control which activities show specific add-ons?
A: Yes, assign add-ons only to relevant activities. This keeps the booking process clean and logical for customers.
Troubleshooting
Q: Why isn't my add-on appearing in the booking process?
A: Check that:
Pricing is configured
The add-on is assigned to the activity
The activity is published
No booking restrictions are preventing display
Q: What happens to booked add-ons if I delete them?
A: They remain functional for existing bookings but become unavailable for new activities. All historical data is preserved.
Q: Can I temporarily disable an add-on?
A: Stop assigning it to new activities while keeping it active for existing bookings. This maintains historical data while controlling availability.