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Invoicing & Facturas

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Does Buddy issue invoices or facturas?

No.

Buddy Booking is a reservation system and marketplace, not an accounting or invoicing platform.

Because of this:

  • Buddy does not issue invoices

  • Buddy does not issue Mexican facturas

  • Buddy does not act as the seller of record

The business providing the service is responsible for invoicing the customer.


Why doesn't Buddy issue facturas?

A factura is a Mexican tax document that must be issued by the company delivering the service.

Buddy cannot issue facturas because:

  • We are a technology and payments platform, not the service provider

  • We do not deliver the tour, charter, course, or experience

  • While Buddy collects payments on the platform, those funds are passed through to the business for the services they provide

  • Buddy's role is to provide booking, payment processing, and operational tools to businesses, not to sell the experience itself

  • We do not operate as an accounting or tax system

Issuing facturas would require Buddy to:

  • Become the seller of record

  • Collect and remit VAT

  • Assume tax and legal liability for services we do not provide

That is not Buddy's role or business model.


What does Buddy provide instead of invoices?

Buddy provides the operational booking and payment records businesses need to support their invoicing process, including:

  • Booking confirmations

  • Payment records

  • Customer details

  • Activity and service details

These records are designed to integrate with your existing accounting or invoicing workflow.


Where should I handle invoices and facturas?

Invoices and facturas should be issued using:

  • Your accountant's system

  • Local Mexican accounting software

  • An invoicing platform such as Stripe (which offers invoicing tools)

Many businesses use Buddy for bookings and Stripe or their accountant for invoicing — this is standard practice for marketplaces and reservation platforms.


What information do I need to create my own invoices?

You can export the following information from Buddy to support your invoicing:

  • Customer name and contact information

  • Booking date and time

  • Activity/service details

  • Total amount paid

  • Booking confirmation number

This information can be found in your booking management dashboard and used to create invoices in your own accounting system.


Do I need to issue invoices for every booking?

This depends on:

  • Your local tax laws and regulations

  • Your business structure

  • Customer requests

We recommend consulting with your accountant to understand your specific invoicing requirements based on your jurisdiction and business type.


Can Buddy integrate with my accounting software?

While Buddy doesn't have direct integrations with accounting software, you can:

  • Export booking and payment data from your Buddy dashboard

  • Access detailed reports in your Stripe Dashboard

  • Use this data to manually input into your accounting system

For questions about data exports, contact [email protected].


I'm in Mexico - do I need to issue facturas for bookings through Buddy?

This depends on Mexican tax law and your business structure.

Generally:

  • If you're a registered business in Mexico (Persona Moral or Persona Física con Actividad Empresarial), you typically need to issue facturas

  • The factura should reflect the total amount you received (after Buddy's commission)

  • You should consult with your Mexican contador (accountant) for specific requirements

Buddy cannot provide tax or legal advice on factura requirements.

For more information about Mexican tax compliance and U.S. tax forms, see our Mexico Tax Forms & U.S. Compliance guide.


What about VAT or IVA?

Buddy does not collect or remit VAT/IVA.

If your jurisdiction requires VAT/IVA:

  • You are responsible for calculating and remitting it

  • This should be handled through your invoicing and accounting system

  • Consult with your local tax advisor for compliance requirements


Who can help me?

  • Questions about exporting booking data → Buddy Support at [email protected]

  • Questions about invoicing requirements and facturas → Your accountant or tax advisor

  • Questions about payment records → Your Stripe Dashboard

Buddy cannot provide accounting, tax, or legal advice.

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